A Control Panel is a web-based user interface using which you can manage different aspects of your presence online. For instance, you can easily set up or modify site files, set up and check e-mail messages, handle databases, check visitor statistics and so on. These things are performed using buttons and menus within a browser and the Control Panel may also be called ‘back office’, i.e. the administrative area associated with your website hosting account. Most of the Control Panels available will enable you to manage all hosting-related matters, but you'll normally require a different system to control payments or to get a new domain when the company offers domain registrations. With respect to the platform they use, you could be able to use the billing account to open a support ticket to ask a question or to troubleshoot and fix a problem also, or you may need to employ a 3rd system.