Service Uptime Guarantee
What exactly are service uptime guarantees? How can you take advantage of them?
Typically users consider just the features they'll get with a specific shared hosting plan and forget something just as essential - the service uptime. As efficient as a plan may be, common downtimes could lead to lower search engine rankings and lost customers whatever the reason for them may be. Not surprisingly, very few people would come back to a website that is inaccessible 1 / 2 of the time, not mentioning the lost money when you have invested in an advertising campaign. That is why, if you buy a new web hosting solution, you should ensure that the service shall be stable and your sites will be online constantly. This means a boost in traffic, or in case that you've got an online store, for instance, higher uptime would mean happier customers.
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Service Uptime Guarantee in Shared Hosting
Our
shared hosting plans come with a 99.9% service uptime warranty. We can achieve that by using a cutting-edge cloud hosting platform in which each service (files, e-mails, databases, and so on.) has its own cluster of machines. We don't run everything on one web server as most companies do, so we have virtually eradicated the downtime of any service and even in peak times we can balance the load between web servers for the greatest possible performance of your websites. If one web server fails, the other ones in the cluster will take over in order to enable continuous functioning of the sites. To prevent infrastructural problems, our hosting server facilities use effective diesel backup generators and a number of independent Internet providers as to make certain that site visitors will be able to reach your sites no matter what. We also have a crew of expert administrators overseeing the web servers 24/7/365.
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Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for each and every
semi-dedicated server package acquired through our company. Forget about your web site being unavailable for any reason as we employ a top-notch cloud hosting platform with a custom-built load balancing system. As opposed to managing everything on just a single server and risking one service to take everything down, we have distributed the different services among their own sets of servers. Put simply, your files, database, e-mail messages, statistics, and so on, are handled by independent clusters, hence the failure of one server has no impact on the overall service or on your websites. Multiple backbone Internet providers and diesel backup generators ensure that infrastructural problems are not going to affect your Internet sites either. We've got hardware and software firewalls and a capable team of admins to monitor the incoming and outgoing traffic and to respond to every single software issue 24/7.
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Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server plans come with a 99.9% uptime warranty. The stability and availability of the service is ensured by several Internet providers and diesel-powered backup generators. We also employ new hardware for the physical hosting servers where the VPS accounts are set up to steer clear of any chance of hardware dysfunction and each part has been tested carefully. The security of your data is ensured through enterprise-level hard disks working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your Internet sites are going to be functioning practically without any interruptions. Our knowledgeable professionals will resolve instantly any software issue that could surface, so even if there is a problem with another
VPS server account on the physical hosting server, your VPS isn't going to be affected. The server uptime is listed on our website and not concealed in our Terms of Service since we can keep our promise and provide an exceedingly dependable hosting service.
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Service Uptime Guarantee in Dedicated Servers
When you acquire a
dedicated server through us, we guarantee that it will be working no less than 99.9% of the time. To begin with, your website hosting server will be designed with new and extensively tested hardware components and we will not do any compromises about that. Our data center in downtown Chicago has powerful diesel backup generators, so in the case of an electrical outage your server will still be operational and with many redundant Internet providers, your sites will be available if there is any connectivity issue. In case of any unforeseen circumstances, we have well-trained system admins which monitor all servers at all times and they can respond promptly to eliminate the issue in a very timely manner. Last but not least, our web servers have hardware and software firewalls to prevent the undesired traffic when it comes to a DDoS attack.