Installation and Troubleshooting
What does the Installation & Troubleshooting package contain? Which services in particular could VPS and dedicated server users benefit from?
Other than having more system resources, a reason why you can get your own web server and use it instead of a shared Internet hosting plan is the fact you are able to install and run a wide variety of software. With a shared account, you could use applications, which don't need root access and are not set up server-side, so in case you need specific software for your sites, you can't do the installation on a shared hosting server. This isn't the case with a hosting server of your own in which you can install anything you want. The downside is that you may not have much experience and taking care of your own machine is more challenging that managing a shared Internet hosting account where the company takes care of most things. That's why we offer one more service for our hosting server packages called Installation & Troubleshooting and you may reap the benefits of it any time that you experience any problems with the administration of your hosting server.
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Installation and Troubleshooting in VPS Servers
The upgrade features 1 hour of custom work on your server, so in case you acquire any of our
VPS servers plans, you'll be able to take full advantage of this service and have our administrators perform different tasks which you are unable to carry out yourself or you have no time. They can install and set up any piece of third-party software for you if the installation is difficult or they can troubleshoot any application that does not work adequately for some reason. You'll be able to add the upgrade to your plan as often as you would like depending on the time needed for a particular task and its complexity. Any remaining time will remain available in your account for the future and you shall be able to see how many minutes are left in your billing CP. Our Managed Services upgrade provides half an hour of custom work on your hosting server as well, but in case you require more than that, you can always add the Installation & Troubleshooting upgrade with a few clicks through the billing area.
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Installation and Troubleshooting in Dedicated Servers
If you need our upgrade for any reason, you could add it to your
dedicated server with several clicks from your billing Control Panel or if you will need some custom work on the hosting server the moment it is put in place, you can get the upgrade during the signup process and let us know what do you require to be carried out, so everything will be ready once your machine is working. Sixty minutes of custom work are added to your account each and every time you obtain the upgrade, so you can use this service as many times as you need. If some task requires less time to be performed, you will not lose the remaining minutes and they'll be available for future tasks. Our upgrade will permit you to concentrate on developing and promoting your Internet sites without spending time on maintaining the dedicated hosting server or the software set up on it. You may take full advantage of it if you also use our Managed Services upgrade, but the 30 min it provides are not enough to complete all tasks which you need.